Support

We help with any QMaply question, from signing in to listing a business on the map.

Contact us

We reply within 1 business day. Please include your phone model, the app version (Profile → About) and a short description of the problem.

How to add a business

1. 1Install QMaply, choose your complex and create an account.
2. 2On the map, tap “+ Add business”.
3. 3Fill in the name, category, building, section, entrance and hours. Add a photo of the front.
4. 4Submit for moderation. Review usually takes up to 24 hours.

Common problems

I can’t see my location on the map

Check that the app has location access in your phone settings. Without it the map works, just without your marker.

Notifications don’t arrive

Turn on notifications for QMaply in your phone settings and in Profile → Notifications.

There is a mistake on the map

Open the business card → “Report a mistake”. We will check and fix it. If the button is not available, write to support@qmaply.com.

I want to delete my account

See Delete Account and Data.

Connect your complex

A homeowners’ association, management company, developer or residents’ group can apply at support@qmaply.com. Include the complex name and address and a contact person.

Developer

IT Zeyz, [ЄДРПОУ / РНОКПП], [Юридична адреса, Київ, Україна].